Privacy Policy

Last updated: 9 July 2024

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

To fulfil your order, you must provide us with certain information (which you authorised Squarespace to provide to us), such as your name, email address, postal address, payment information, phone number and the details of the product that you’re ordering.

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor(s) Stripe will also collect payment information from you. You can read their privacy policy at https://stripe.com/gb/privacy.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

We rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Squarespace. I share information with Squarespace as necessary to provide you my services and comply with my obligations under Squarespace’s Terms of Use.

-Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies and our payment servicer Stripe. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

Billing and shipping address(es)

Details about your orders

Email address

Name

Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

This information may also include details about your use of this website, including:

Clicks

Internal links

Pages visited

Scrolling

Searches

Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Sq,arespace our email marketing provider, so they can send these emails on our behalf.

If you sign up for our newsletter here, which you can unsubscribe from by clicking the link at the bottom of the email, we may send you newsletters. We share your contact information with Substack, our newsletter provider, so they can send these emails on our behalf. You can read their privacy policy at: https://substack.com/privacy

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

You’ve created a customer account

Your customer account password has been reset or updated

You’ve made a purchase

Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

Information about your browser, network, or device

Information about this site and the page you’re viewing on it

Your IP address

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

We reserve the right to make changes to this privacy policy at any time by notifying you by way on update to this page and/or - as far as technically and legally feasible - sending a notice to you via any contact information available to us. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Last updated: 9 July 2024